Business Process Automation
Automate repetitive admin tasks (e.g. data entry, invoice processing, reporting)
AI-enhanced workflow design to reduce duplication and delays
Intelligent integration across existing business systems
Augmenting Human Potential with AI
Zokyo is a Japanese term for "augment". We aim to combine human expertise with AI-powered workflow automation to simplify complexity, eliminate inefficiency, and give businesses the edge in a fast-changing world.
Our Story
Zokyo is built on decades of experience in business transformation. Our expertise spans business process improvement, stakeholder alignment, and the design of solutions that work in real-world environments. We understand the complexity of modern organisations and focus on making change practical, sustainable, and effective.
ABN: 136 881 568 81
ACN: 688 156 881
Explore Our Services
We offer a wide range of services
AI-Powered Customer Engagement
Smart chatbots and virtual assistants for sales and support
Automated lead qualification and follow-up workflows
Multichannel communication (email, SMS, socials, CRM integration)
Financial & Back-Office Automation
Accounts payable/receivable automation
Expense management and reconciliation
Document classification and compliance checks
Sales & Marketing Automation
AI-driven lead capture and nurturing
Automated campaign workflows
Operations & Workflow Optimisation
End-to-end process mapping and redesign
Connecting siloed systems (CRM, accounting, HR, inventory, etc.)
KPI dashboards and real-time performance monitoring
API and no-code/low-code workflow orchestration
Data cleansing and synchronisation across platforms
AI Strategy & Advisory
Process discovery workshops to identify automation opportunities
ROI modelling for AI adoption
Governance, compliance, and change management guidance
About Saji (Matthew) Titus
Founder
Saji brings over 25 years of experience in business process improvement, business analysis, business architecture, program management and transformation consulting. He has worked with executives and stakeholders across industries to design and deliver complex solutions that unlock efficiency and drive measurable outcomes.Over time, Saji saw a recurring challenge: transformation and innovation initiatives often underperform because benefits are poorly defined, measured, or monitored. Too often, governance focuses on producing artefacts that “tick the box,” with outcomes left open to interpretation.This realisation led him to found Zokyo, where AI is used to bring transparency, consistency, and meaningful metrics to business automation. By combining deep transformation expertise with emerging AI capabilities, Saji helps small and medium businesses cut duplication, streamline workflows, and deliver measurable value with confidence.
What Our Customers Are Saying
We're earning trust and satisfaction by providing high-quality service.
“Before Zokyo, I was drowning in admin. manually entering buyers' details, chasing reminders, and trying to keep my CRM, listings and emails in sync. Now leads are captured automatically, follow-ups never slip through the cracks, and my systems talk to each other seamlessly. It's like having an extra team working in the background which lets me focus on my clients and closing deals. It's been a game-changer for my business.”
– Mary Hughes | Real Estate Agent.
“I recently had the pleasure of working with the Zokyo crew to help assist with automating customer enquiries, quoting and invoicing, job reminders and bill payments for my plumbing business From start to finish, the team have been incredibly professional, reliable and knowledgeable They provided quality advice, feedback and went above and beyond at all times.
– John Williams | Easy Plumbing.
Let’s Get to Know Each Other
Running a small or medium business means juggling too many moving parts. At Zokyo, we help you cut down on repetitive admin, fix disconnected systems, and streamline everyday workflows with AI. The result: less duplication, fewer errors, and more time to focus on growing your business.
